Wednesday, June 7, 2006

Carlson Wagonlit loses a customer

  • What the fuck is the point of a travel agent? I called one today to see if they would set up my flight for July. I decided to use a travel agent for the first time in my life because I have all sort of caveats due to the fact that I do not actually have my visa yet. So, if I set up a flight, I want to do so knowing that I won't be stuck with a flight I can't take if there are snafus in the visa process.
    I explained all this to the travel agent and she said she would call me back. When she did, she offered a flight that was pretty much everything I had said I didn't want. As I was explaining this fact to her, she started talking to someone in the office.
    Again, what the fuck? I can go to Travelocity and get a cheap flight that isn't what I want, and I can skip the part about being ignored on the phone.
    I wrote them a complaint e-mail (I seem to be doing this more as I get older), but I guarantee it will do no good.

  • The good news is that when and if we ever get to Wales, we will have a house. The child bride and I signed a tenancy agreement today. I now have an address, which means that I can start packing things up and sending them there (it takes 4 to 6 weeks for cheap post to get from the U.S. to the U.K.). Now I just need to figure out how to set up water, electricity, etc.
    I have this crazy desire to send myself mail at our new address. I know that all Cardiffians think I am a damned fool for moving to Fairwater/Danescourt -- about two miles from the university -- but Rachel and I are really excited. The house has a garden ("back yard" in American), which means that one of our first purchases will be a grill. If I am lucky, we will live next to vegans.

  • I'm getting sick of posting video to my site, so I'm sure you're getting sick of watching it. If not, last night I put something together on Grand Old Day, the annual festival that takes place on the street where we used to live in St. Paul. I'm not sure what it says about me that most of the video is of the parade. In fairness, though, when I wasn't watching the parade I had food or beer in my hands, which make it difficult to hold a camera.

  • I've been wanting to say something about the government taking up valuable time to debate doomed constitutional amendments, but I can't think of anything intelligent to say because I'm having trouble grasping the fact that the government really is taking up valuable time to debate gay marriage. Gay marriage? What am I missing that makes that an important issue? I feel like I'm living in Bizarro America.

    Samsung said...

    :::sigh::: Customer service is such a simple concept. It really is, and yet, so many people are bad at it...


    Brian said...

    Constitutional amendments are supposed to be about granting people more freedom, not less. That's what's wrong with the idjits that are in power right now.

    Anonymous said...

    Yeah, there are more important things ... like the flag-burning amendment!

    -- the editor

    Anonymous said...

    Bizarro America is right, which is why you're smart for getting out.

    Sarah Stevenson said...

    Yeah, you lucky jerk, I agree with nick. :) House with garden in Wales sounds pretty good to me right about now. Suppose we could always try to move in with my half-sister in Australia, though I hear from her they're getting conservative now, too. Blah.